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Call or WhatsApp Us : +94 710 8800 11
Enquire Now

Login

Sign Up

After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Username*
Password*
Confirm Password*
First Name*
Last Name*
Birth Date*
Email*
Phone*
Country*
* Creating an account means you're okay with our Terms of Service and Privacy Statement.
Please agree to all the terms and conditions before proceeding to the next step

Already a member?

Login

How to Book & Pay

Payments |Booking term and conditions

Our booking terms and conditions describe things you are legally entitled to expect from us when you purchase our services and your obligations as a customer. The terms “we,” “us,” and “us” refer to Travel Right Sri Lanka. The term “you” refers to you the customer visiting our website and using our services.

Booking Confirmation

For all the bookings, we charge 50% upfront of the payment as a reservation guarantee. We expect you to make the advance payment within 3 days of your booking confirmation.

Balance payment can be made 02 weeks before the arrival date or with cash at the arrival.

We accept your payments via the following payment methods for your convenience.

· Bank to Bank Transfers

· Credit Cards (5.5% surcharge)

· Debit Cards (5.5% surcharge)

* The quoted price is subject to change with the proviso that, in case of a hike in price of fuel/tax, the quote may vary accordingly.

Booking Cancellation

  • We have the right to cancel or neutralize any bookings made with us if the payment is not made within the agreed payment period.
  • Tour cancellations must be informed to us in writing and will take effect upon the day we receive it. Penalties will apply for cancellations, which depends on the number of days for your tour to commence. 

Hotel Availability & Alternatives

If the listed hotels are unavailable for your travel dates, we will do our best to arrange a similar property. In some cases, a higher room category or alternate hotel may be offered, which could involve an additional cost payable by the client.

Booking Amendments

Any changes in travel plans such as dates, activities, and nature of service must be informed to us in advance, and the recipient must endure cancellation charges and additional costs involved in booking amendments. 

Hotel Booking Changes & Cancellations

Once a hotel booking is confirmed, it cannot be changed after arrival or within 21 days prior to arrival (30 days during peak season). Any cancellations made during this period or after arrival are non-refundable.

Hotel Check-in & Check-out

Standard check-in and check-out times apply; early check-in or late check-out may incur extra charges.

Force Majeurek-out

The company is not responsible for delays or changes caused by natural disasters, strikes, political unrest, or events beyond our control.

Insurance

You must have valid travel insurance, and the policy should clearly state the terms and conditions. 

Health Condition

We advise you to get proper health check-ups to get an assurance of your health condition before traveling. If you suffer from any sickness, meet your family doctor, and get medical advice and necessary health documents before traveling. If you catch any illness or experience an injury during your holiday in Sri Lanka, please inform our tour representatives immediately.